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People CRM - Features & Solutions

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Sales Force Automation

Sales Force Automation (SFA) is the most powerful and widely used sales tool. It streamlines and enhances the speed of all stages of sales cycle which initiate from lead management to leads analysis and leads forecasting.
Leads  |  Accounts  |  Contact Manager  |  Opportunities  |  Sales Forecasting  |  Sales Activity Tracking

Marketing Automation

People CRM’s Marketing Automation Solution offers solutions for Campaign Management, E-mail Marketing and Lead Management along with flexible usage preferences, authorizes marketers to build and present the apt campaign at the right time.
Auto Response Mails  |  Campaigns  |  Lead Generation  |   Email Marketing  |   Email Templates

Customer Support & Service

In the current economic scenario of every day rising competition, enhancing customer support and service has turned out to be a priority for both business and technology.
Cases  |  Knowledge base  |  Web Forms for Cases   |  Case Escalations

Inventory Management

Maintaining a low inventory management costs gives competitive advantage to an organization. People CRM offers inventory management solutions that breaks the traditional CRM function barriers and takes into to another level that helps organizations to finalize sales cycle management features with the assistance of integrated online inventory management solutions.
Products & Price Books  |  Sales Quotes  |  Purchase Orders|  Sales Orders  |  Invoices  |  Vendors

CRM Analytics

People CRM analytics feature offers solutions such as customer segmentation groupings, profitability analysis, personalization, event monitoring, what-if scenarios and predictive modeling. CRM analytics empowers organizations to create fully customizable reports in all the modules with more flexible and enhanced options like cross-linking modules
Customizable Reports  |  Dynamic Dashboards  |  Reports Schedulers

Workflow Management

People CRM offers Workflow Management that is extremely scalable and totally customized workflow solution which encompasses each and every feature of business process management. Workflow management allows organizations to automate their sales, marketing, support processes and focuses to offer solutions as a robust enterprise platform for managing customers, business applications and sales and marketing systems thus giving them a competitive edge over others.
Assignment Rules  |  Escalation Rules  |  Alerts and Notifications  |  Triggers

Role-based Security

The first and the foremost concern for People CRM is the security of the data that is been added into the system. This is the reason why People CRM offers Roles for Organization Hierarchy Solutions to mark the limitations for user’s access to CRM data and modules such as leads, accounts, contacts, potentials etc. With the help of this People CRM solution, organizations can regulate user's access to information, fields and tools that are required to do their jobs.
Role hierarchy   |  Profiles for access control  |  Groups  |  Field-level Security   |  Data Sharing Rules
 
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